Why are
there no returns on electrical and electronic parts
Too many people have tried to take advantage of the system.
Instead of using proper diagnostic procedures, some people
(mostly do-it-yourselfers, but also some so-called
professionals) resort to trial-and-error parts swapping when
they don't know how else to fix an electrical problem. When
parts they have installed do not fix their problem, they
want to return them and try something else.
Electrical/electronic parts are easily damaged by improper
installation or testing. Because electronics are very
sensitive to voltage overloads, it does not take much of a
voltage spike to ruin a component.
Unplugging a wiring connector while the key is still on can
create a momentary voltage surge of hundreds of volts.
Crossing up the wrong wires or using the wrong test
procedures can also damage sensitive electronics. You have
no way of knowing whether or not the part has been used or
damaged.
Because of such risks, many jobbers refuse to allow returns
on any electronic components. This may seem unfair to some
customers, but it protects the next customer who might get a
bad part that had been returned.
Most jobbers will allow returns or exchanges on rebuilt
starters and alternators if there is a problem with the
unit.
OneStop Auto Shop
Call Today for
all of your Auto Repairs
and Maintenance
in Hollywood, Ca.!
(323) 227-9999
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